Call Control

Make, receive, and manage call flows programmatically in just a few lines of code. Get set-up in minutes with our quickstart guide, or dive into the full API reference to see the specs.Setup Call ControlSee the Specs

Get Started with Call Control

Opentact Call Control is enabled using Call Control Applications. You can set up several Call Control Applications to differentiate between use cases.

Outbound calls, initiated through the Dial and Transfer commands, are configured through an Outbound Voice Profile that must be created and associated with the application. The outbound profile allows you to initiate outbound traffic, and configure how that traffic is charged, managed and to which destinations it is permitted.

To issue Call Control commands, use our HTTPS API and authenticate using an API Key. Find out more about authenticating with API V2 here.

To receive Call Control webhooks, set the webhook URL on your Call Control Connection to a publicly accessible endpoint on your server.

Glossary

Call Control Application	Used to configure inbound traffic and authentication for one or more phone numbers.
Outbound Voice Profile	Used to configure outbound traffic and billing for one or more phone numbers.
Webhook	An HTTP callback used to notify your server that you have received a message.

Resource: Check out our list of common SIP Responses